Governance systems
Review how quality, safety, risk and performance are monitored and escalated through the organisation.
CQC Regulation 17
CQC Regulation 17 – Good Governance Support
Practical support to help health and social care providers build effective governance systems, organise evidence, monitor quality and demonstrate continuous improvement under Regulation 17.
Regulation 17 CQC
What Good Governance means in practice
Regulation 17 of the Health and Social Care Act 2008 (Regulated Activities) Regulations 2014 requires providers to have systems and processes that enable them to assess, monitor and improve the quality and safety of services. It also covers the management of risks, accurate and complete records, feedback and the proper use of information.
Our Regulation 17 Good Governance support focuses on turning those requirements into practical systems that leaders can use: audits, governance meetings, risk oversight, action tracking, evidence review and documented quality improvement.
Regulation 17 support
Build evidence of effective governance
Records & evidence
Check whether governance records are complete, accessible and capable of demonstrating how decisions and improvements are made.
Audit & assurance
Develop proportionate audit cycles, quality checks and follow-up arrangements that produce usable evidence rather than paperwork alone.
Improvement tracking
Turn findings, incidents, feedback and audit results into owned actions with evidence of completion and sustained improvement.
Related CQC support
Regulation 17 questions
Common Good Governance questions
What is CQC Regulation 17?
Regulation 17 is the Good Governance regulation. It requires registered providers to operate effective systems and processes for monitoring quality and safety, managing risks, maintaining appropriate records, acting on feedback and improving the service.
What evidence can support Regulation 17 compliance?
Evidence may include audits, governance meeting records, risk registers, incident and complaint analysis, quality monitoring, action plans, service-user feedback, workforce oversight and records showing that identified improvements were followed through.
Can a mock inspection review Regulation 17?
Yes. A mock inspection can examine how governance systems work in practice and whether leaders can show clear evidence of oversight, risk management, learning and continuous improvement.