CQC Registration
Support to define the correct legal entity, regulated activities, service types and locations; prepare the statement of purpose and required evidence; and plan for any registered manager application.
Social Care CQC support
CQC support for Extra Care Housing Services
Extra care housing combines independent living with access to support. We help care providers make responsibilities clear and build reliable systems for planned visits and changing care needs.
Provider type × service intent
Practical CQC support at each stage
CQC Compliance
Governance, policies, audits and evidence systems aligned to the regulations and the five key questions: safe, effective, caring, responsive and well-led.
Inspection Preparation
Focused preparation against relevant Quality Statements, including leadership readiness, staff understanding and the evidence that demonstrates how the service operates in practice.
Mock Inspections & Audits
A proportionate review of records, governance, people’s experience, processes and outcomes, followed by a prioritised action plan for identified gaps.
Your operating model
Define the service before the paperwork
Separate the housing offer from the provision of personal care. Clarify who controls each activity and how care is coordinated across the scheme.
We start with your proposed or current service, the people you support and the organisations involved. This gives the registration and compliance review a practical scope, including any changes to locations, leadership or activities.
CQC regulates activities in England. The appropriate registration depends on what your organisation actually does and any applicable exceptions. Consultancy support does not guarantee registration or an inspection rating.
Service-specific priorities
What we focus on
Independence
Review personal-care plans and consent while respecting the person’s own home, privacy and routines.
Where CQC applies — CQC references: Regulation 9 – Person-centred care · Quality Statement – Independence, choice and control
Response arrangements
Check how missed calls, welfare concerns and urgent assistance are handled across day and night.
Where CQC applies — CQC references: Regulation 12 – Safe care and treatment · Quality Statement – Safe systems, pathways and transitions
Provider boundaries
Document communication between care staff, housing teams and external professionals, including responsibility for follow-up.
Where CQC applies — CQC references: Regulation 17 – Good governance · Quality Statement – Safe systems, pathways and transitions
Notes
CQC scope note
In extra care housing, CQC regulates the relevant regulated care activity rather than the accommodation itself. Registration scope depends on the actual care being provided and how the care and housing arrangements are structured.
Check CQC scope of registration · CQC extra care and supported living guidance
From evidence to action
Prepare for a useful review
Bring your service description, staffing structure and any previous CQC feedback. For an operating service, a proportionate sample of records helps us explore independence, response arrangements, provider boundaries in practice.
We agree the review scope with you, compare written processes with day-to-day delivery and identify gaps. Findings should lead to an action plan with named owners, realistic dates and a way to check that improvements have taken effect.
- Statement of purpose and current registration details, where applicable
- Relevant policies, staff competence and supervision evidence
- Care or clinical records, consent and risk assessments
- Audit findings, incidents, complaints and improvement records
Registration, review or improvement?
For a new service, the first step is to establish scope and readiness before preparing application evidence. For an existing provider, we can focus on a particular concern or agree a broader mock inspection. If you are changing the service, review the regulatory implications before introducing the change.
Our work builds on your existing systems. We help your team understand the evidence and the actions needed, with the provider retaining responsibility for safe delivery and ongoing compliance.
Regulatory references: CQC scope of registration and good governance guidance. Requirements should be checked against the current guidance for your activities.